How Teladoc Works

Connecting with a doctor within minutes is easy. Whenever you feel unwell, you can receive convenient, quality care from a variety of licensed healthcare professionals.

1. Request a visit with a doctor 24 hours a day, 365 days a year, by web, phone, or mobile app.

Want to see the doctor? Choose “video” as the method for your visit. Feeling camera shy? Choose “phone.” Got a busy schedule? Select a time that’s best for you by choosing “schedule” instead of “as soon as possible.”

A nationwide network

We’ll search our national network of U.S. board-certified physicians, dermatologists and therapists and pair you with a doctor licensed in your state.

Review of medical records

The doctor will review your medical records. Your medical history provides valuable information to the doctor regarding past conditions, medications, allergies as well as information about your family’s medical history.

2. Talk to the doctor. Take as much time as you need…. there’s no limit!

We lead the market with the industry’s most comprehensive suite of telehealth services. You can receive convenient, quality care from a variety of licensed healthcare professionals.

Physician

Cold & flu symptoms, Bronchitis, Allergies, Pink eye, and more!

Dermatologist

Skin infection, Acne, Skin rash, Abrasions, Moles/warts, and more!

Therapist

Stress/anxiety, Depression, Addiction, Domestic abuse, Grief counseling, and more!

3. If medically necessary, a prescription will be sent to the pharmacy of your choice.

Receive the treatment you need in a timely, expedient manner. In addition, you have the ability to send your visit results to your primary care physician.

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