How Does Teladoc Work?

Connecting with a doctor through Teladoc is quick and easy. You can receive convenient, quality care from licensed healthcare professionals whenever needed.

1. Request a Visit

• Available 24/7/365: You can request a visit with a doctor any time of day, all year round, through the Teladoc website, phone, or mobile app.
• Visit Options:
  • If you prefer face-to-face interaction, select "video" for your visit.
  • If you're more comfortable without video, choose "phone."
  • If your schedule is packed, select "schedule" to choose a time that works for you, or choose "as soon as possible" for immediate care.

2. Nationwide Network of Licensed Professionals

• Doctor Pairing: Teladoc will match you with a U.S. board-certified physician, dermatologist, or therapist licensed in your state. This ensures that you receive care tailored to your specific needs and location.
• Medical Record Review: The doctor will review your medical history, including past conditions, medications, allergies, and family medical history, to provide informed care.

3. Consultation with the Doctor

• No Time Limits: You can take as much time as you need during your consultation—there's no rush. Teladoc offers a comprehensive suite of telehealth services, allowing you to speak with a variety of healthcare professionals:
  • Physicians: For conditions like cold & flu symptoms, bronchitis, allergies, pink eye, and more.
  • Dermatologists: For skin issues such as infections, acne, rashes, abrasions, moles/warts, and more.
  • Therapists: For mental health concerns, including stress/anxiety, depression, addiction, domestic abuse, grief counseling, and more.

4. Prescription and Follow-Up

• Prescription Services: If your condition requires medication, the doctor can send a prescription to the pharmacy of your choice, ensuring you receive treatment promptly.
• Sharing Results: You can also send the results of your Teladoc visit to your primary care physician for seamless continuity of care.