How Do I Drop or Add Employees?

Dropping an Employee:

1. Log into your Remodel Health profile.
2. Click the Team Members tab in the left-hand column to view your team roster.
3. Locate the employee you wish to remove and click their name to go to their profile.
4. Click the Actions button on the top right side of their profile.
5. Select Drop Member from the drop-down menu.
6. Enter the Termination Date.

After completing these steps, your Remodel Health representative will be notified of the change and will handle the necessary steps for off-boarding the employee. An automated email will be sent to the terminated employee informing them that Remodel Health will no longer submit premium payments on their behalf. The employee will receive instructions on managing or terminating their plan.

Adding an Employee:

1. Log into your Remodel Health profile.
2. Click the Team Members tab on the left-hand side.
3. Click the Actions button in the top right corner.
4. Select Add Member from the drop-down menu.
5. Enter all the information you have for the new employee. If the required information is missing, you can enter temporary data and update it later.

Once you've added the new employee to the Remodel Health platform, the Customer Success team will be notified and will take care of the necessary next steps. This includes sending two emails to the new employee: one with a Health Benefits Analysis (HBA) survey to complete and another with an invitation to create a login with Remodel Health, allowing them to complete their profile.

If you have any questions or need assistance at any point, please email your Customer Success Representative (CSR) at [email protected]. They're here to help.